1,142 total
As per previous reviews. All is good. Never any problems, easy to invest, easy to withdraw - all relevant info provided on which to make informed decisions. No money lost in all the years I have been investing with KL.
Date of experience: April 27, 2024
Confused by the variety of accounts.
Wary of anything that mentions ISA as I have these elsewhere.
Date of experience: April 27, 2024
Professional, excellent service over the last few years but at this time I could no longer invest. Thank you 😎
Date of experience: April 16, 2024
Reply from Kuflink
Thank you for taking the time to provide us with your positive feedback. We are thrilled to hear that you are satisfied with our service. If you need any assistance from the Investor Relations Team in the future, then please call us on 01474334488 or via hello@kuflink.com.
Date of experience: April 25, 2024
Reply from Kuflink
Thank you for taking the time to leave a review, we really appreciate it. We are pleased that you found our services 5 stars and positive! Our friendly team is always happy to assist if need be, please do reach out with any queries that you may have by emailing us at hello@kuflink.com or by calling us on 01474334488 (option 2).
I have been investing for over 4 years now with no problems. Auto loans pay back on time. Ok rates
Date of experience: April 14, 2024
Reply from Kuflink
Thank you for choosing to invest with us over the last 4 years and for leaving your feedback, it is really rewarding to hear. We are thrilled to hear that you are satisfied with our service.
Setting up the Auto-IFISA was very easy, and the returns were very competitive.
Date of experience: April 14, 2024
Reply from Kuflink
Thank you for your review from everyone here at Kuflink. We are really pleased that you found our process easy to use and that you found the returns competitive. If you need any assistance from the Investor Relations Team then please call us on 01474334488 or via hello@kuflink.com.
Your always helpful and responed to any enquirery.
I feel you do EVERTHING POSSIBLE to keep my investments working and making VERY GOOD INTEREST.If for any reason there is a Default you work well to get the load back on track.I feel confident my money is in "SAFE HANDS" with you.
Thank you for all your efforts
Date of experience: February 27, 2024
Reply from Kuflink
Thank you for your kind words and your trust in our efforts. We always strive to provide the best possible service and to respond to any inquiry promptly and professionally. We appreciate your confidence in our "safe hands" and we look forward to serving you in the future. As always, please do not hesitate to reach out to your Investor Relations Team via email hello@kuflink.com or telephone on 01474334488, as and when needed.
Excellent regular communication.
Superb commercial business management.
Cannot speak highly enough of Kuflink. I have never
for one second regretted investing through them. The crucial thing for me was to know that they invest their own money in each deal they propose to their clients. They get you great returns on their loans, and get you your money back, so the process can recommence all over again!
Even called me to let me know I had some spare cash in the account that I could put to work, which I was delighted to do!
If Danish lagers were like Kuflink .....
Date of experience: January 15, 2024
Reply from Kuflink
If Danish lagers were like Kuflink, they'd be exceptional indeed! Thank you for your feedback and such positive review. We are pleased to hear that your journey with Kuflink has been excellent and trust that this will long continue. Our dedicated Investor Relations team is on hand to assist with any queries that may arise. Do not hesitate to get in touch via live chat, email hello@kuflink.com or call us on 01474334488 (option 2).
Kuflink is a very well run company that does exactly what it says on the tin. They maybe small and do not have 100's of staff waiting for your query, but their quality is superb. They handle each loan with a high level of detail and keep the investors informed at every step of the way. A thoroughly good investment!
Date of experience: February 12, 2024
Reply from Kuflink
Thank you for taking time to write your feedback and your kind words! We're delighted to hear that you find Kuflink to be a very well-run company that lives up to its promises. Our commitment to quality and attention to detail is at the heart of everything we do. If you ever have any questions or need assistance, please don't hesitate to reach out to your Investor Relations Team on 01474334488 or via an email at hello@kuflink.com.
Good experience all round. Would use again.
Date of experience: April 12, 2024
Reply from Kuflink
We are really pleased here at Kuflink that you had a good experience with us, we are also thrilled to hear that you would use us again. If you need any assistance from the Investor Relations Team then please call us on 01474334488 or via hello@kuflink.com. Thank you for taking the time to leave your feedback.
When Ratesetter sold up we were anxious to find another 'safe' P2P company, as a small pension pot then needed to provide a regular income. Reviews were read and we decided to try Kuflink - found good information, easy to use website, reliable and regular monthly interest payments. No problem with late capital repayments as the interest is still paid. Capital is at risk, but "you pays your money and takes your choice". Happy with our choice of P2P company.
Date of experience: February 03, 2023
Reply from Kuflink
Thank you very much for your review - it's great to have you onboard. We are extremely pleased to hear you are enjoying your experience so far with Kuflink and hope this continues.
No issues with Kuflink as a reputable Peer 2 Peer lender. Reducing exposure to P2P in general as extensions too commonplace for current loans and can be as lengthy as 6 months. Not ideal when loans are initially for 12 months. Kuflink very good at crediting funds when requested and keep lenders informed about loans.
Date of experience: May 23, 2023
Reply from Kuflink
Thank you for your review, we really appreciate the time taken to leave this.
Please note, with our Select-Invest product you can sell your investment(s) on the Secondary Market for a 0.25% sellers fee per loan if they fit our selling criteria. You can also utilise our Auto/Auto IF-ISA products where your investment will be tied in for a fixed term out of your choice being 1, 3 or 5 years to which on maturity you can instruct a repayment or roll it over for a further period.
If you wish to discuss your options further please do feel free to reach out to our Investor Relations team who will be more than happy to help!
Easy to use interface. Lenders kept up to date. I'm only withdrawing funds as the financial future looks uncertain with borrowers unable to meet target dates. However as there uis sufficient security in the loans I'm not worried, and KL certainly keep on top of the job
Date of experience: March 30, 2023
Reply from Kuflink
From the entire team here at Kuflink we want to thank you for your review, and positive comments - it is great to hear and we hope your good reflection of Kuflink long continues!
It's just a bit of a farce that a customer signing up you have to go through all these questioning (KYC, all that stuff) to ensure you understand the risks involved etc... and then 12 months after you start investing Kuflink change their investment rules, which now prices me as a consumer out of their market, yet I'm stuck with their platform while my existing investments come up, or I have to sell them at a loss. I'm sure neither of these would be advised in the KYC survey's when you sign up, yet I've got no other choice. Very disappointed.
Date of experience: August 01, 2023
Reply from Kuflink
I’m sorry to hear that you’re disappointed with Kuflink’s recent changes to their investment rules.
It’s important to note that Kuflink is required by law to conduct KYC (Know Your Customer) checks on all new customers. These checks are designed to protect both the customer and the platform from fraud and other financial crimes. The overall process should take no longer than five minutes to complete, whilst ensuring that the platform is safe and secure for all of our users. At any time you need any assistance with this you can reach out to our dedicated team on hand.
Regarding the recent changes to Kuflink’s investment rules, I appreciate that this has left you feeling somewhat frustrated however, it’s worth noting that investment platforms are constantly evolving and changing in response to market conditions and other factors. While these changes can be difficult to navigate, they are often necessary in order to ensure the long-term viability of the platform.
When selling investments on our Secondary Market, you will still receive all interest accrued until day before sale date and the Marketplace fee is only 25p per £100 sold. It’s important to remember that investing always carries some degree of risk. By carefully considering your options and making informed decisions, you can help ensure that your investments are working for you in the best way possible.
If you wish to discuss your concerns further please reach out to our Investor Relations team via 01474 33 44 88 (Option 2), or email hello@kuflink.com.
Another full repayment of capital and interest. Been investing in Kuflink just over 6 years and to date all interest due has been paid with no capital losses and average return of 6.9% pa. Who could complain given where Bank of England Interest rates have been until recently?
Date of experience: May 16, 2023
Reply from Kuflink
We appreciate your time taken to leave us your review, and being with us for the last 6 years+ throughout our ever expanding journey and achievements. So here at Kuflink, we thank you!
We are proud to still hold the status of no investor losses to date, and will continue to do our utmost to retrieve full capital repayments for all.
Have seen a number of loans, extended, the repayment today, ends any kicking the repayment can down the road. Little option but to withdraw the capital and interest. P2P is a dead end a few platforms are worthy and Kuflink amongst them but there is one issue the rates are basically unchanged since the BoE Base Rate was at 0.1% now it's at 4.5%, rates are not enough relative to the risks. Risks are even higher, with higher rates, easy to see 30% drop in house prices wiping out the LTV. Not giving up on P2P, just reducing my exposure, and looking at the risk reward which has shifted considerably.
Date of experience: May 16, 2023
Reply from Kuflink
Thank you for your review, we really appreciate the time taken to leave this.
We will continue to do our utmost to achieve full capital repayments for all. Currently we are running a promotional rate offer in our Auto and Auto IF-ISA product where you can earn up to 9.73% compound interest, as we do understand the need for the rate increase due to the recent hikes relating to the Bank of England.
If you wish to discuss any concerns you may have in more detail then please do feel free to reach out to our Investor Relations team who are always happy to help!
I have been with Kuflink a few years now, I use the ISA allowance yearly to maximise tax efficiency. The main problem I'm having at the moment is that the highest interest rate offers get filled up quickly. However, overall no problems, i would recommend this to anyone who has money to invest, but doesn't want to be directly involved in home/buy to let ownership.
Date of experience: December 15, 2022
Reply from Kuflink
Thank you for your feedback. If you every have any questions or concerns please contact us here and ask to speak to someone from the Investor Relations Team on 01474334488 who will be happy to help. From everyone here at Kuflink, thank you.
Used Kufflink for a couple of years now and haven't had any issues with the service. Loans do regularly get extended so don't take too much notice of the expected end date I think I've only had 1 or 2 loans which have actually completed when they said they would. Only use select invest as its very simple to get 7-8% returns the auto invest is a waste of time.
Date of experience: December 19, 2022
Reply from Kuflink
From the entire team here at Kuflink, thank you for your review. We really appreciate your feedback. Like you have said, we do have loans that are extended but we do our best to keep to the dates where we can.
Only 3 * because:
1) I can't download an analysis of which properties my auto investments are in;
2) I can't limit the amount of money auto invests in a single property;
3) When borrowers pay back late some platforms compensate investors for the delay by levying a penalty interest rate on the borrower - Kuflink does not.
Date of experience: February 17, 2023
Reply from Kuflink
Thank you for your review. I am sorry to hear you are not fully satisfied with our services. For the time being the analysis of your investments can be requested via our Investor Relations team, which we have always provided to you at our earliest convenience per time. If you wish to discuss any of your points raised with our Investor Relations team, please feel free to reach them on 01474 33 44 88 (Option 2), or email / live chat.
As I have said previously, Kuflink is an excellent conduit for investing in the housing build market. No system can be perfect, but I would not use any other company. It suits my needs and has weathered the recent shocks well. I have great confidence in Kuflink.
Date of experience: June 14, 2023
Reply from Kuflink
Thank you very much for your review, it is greatly appreciated.
If you ever wish to pass on ideas as to how you feel some improvements could be made then please do send an email to our Investor Relations team via hello@kuflink.com. We value all feedback provided, and implement changes where possible!
